Keep It Moving: Lessons for the Rest of Your Life

Product Information

In addition, if a service provider feels that a customer has been in any way rude or abusive to him, he is not compelled to carry that passenger in his van. In no way does travelling in the van constitute a private hire and the cab of the van does not constitute a public area. Therefore please be aware that no smoking rules do not apply.

Please note that without photographic evidence that goods were undamaged prior to your move, we are unable to compensate for scratched furniture, walls or flooring. (This is due to the difficulty in assigning liability for such damage in the absence of proof). The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 are not applicable to service Contracts which provide for the transport of goods on a specific date or period for performance. In the rare event Keep It Moving cannot reallocate you with a new driver, we will provide you with an updated quote from a driver who is available for the new time.We are not responsible for items left in the van and you agree that you are liable for any costs incurred by the driver in returning your items after a booking has been completed. It is essential that you have original dated photos of the item(s) concerned. Please note that any damage claims made after the 24 hour period expires will not be considered. Suitable parking arrangements for the driver will be made by you, the customer, at your own expense. These include, but are not limited to, suspended bays, parking permits, width restrictions and parking distances from your premises. You will fully indemnify the service provider if fines or penalties are incurred as a result of your failure to make said arrangements.

It is the customer's responsibility to ensure that all fridge freezers are fully emptied (so as to lessen the weight) and free from any kitchen casing/unit fitting. If the driver is forced to terminate a job because of abuse from a customer, the customer will still be charged in full. Nothing contained herein shall create, or deemed to create, any agency, joint venture or partnership relationship between Keep It Moving and you and you should not hold yourselves out as implying any such relationship with us.In the event that a customer is expressly advised that items should be dismantled prior to the move, no liability will be accepted for damage to goods/property should the customer decide to proceed with the booking without following said advice.

Subject to this, in no event shall we be liable to you for any business losses, damages or injuries sustained during any removal related task, any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable.

If the customer chooses a self-loading service, they are solely liable for any damage to their items. The removal service will not have any involvement in the loading and unloading of items. Insurances will only cover your items in the event of a road traffic accident. Nothing in these Terms and Conditions shall limit or exclude our liability to you for death or personal injury caused by our negligence or fraudulent misrepresentation or any other liability that may not, under English law, be limited or excluded. When booking with us you are booking for one trip only. If you wish the driver to make more than one trip for you, you are able to either add this into the booking using the Brief Description' option, so that this is factored into the quote you receive.

We will do everything we reasonably can to carry out our side of this agreement, but there may be times when we cannot perform our obligations because:

CUSTOMER ORIENTED & STRESS FREE

The customer agrees that should Keep It Moving be unable to ascertain the truth behind a matter that the customer agrees to any moderation that the companies deems necessary to settle the claim.