During a reply to a fan's comment on YouTube, her voice actress confirmed that Keia has no official breed. Puppy Dog Pals • Puppy Dog Pals: Pup-tastic Party, Volume 2 • Disney All-Star Racers • Disney All-Star Party

In a Puppy Dog Pals pink journal set sold at a Scholastic book fair event, came with a exclusive Keia eraser of Keia not wearing her sweater, which is the first time Keia has not had her sweater on for merchandise. In the description for the Disney Store Keia plush on ShopDisney.com, it was confirmed that Keia's signature sweater was knitted by Chloe. She is the only puppy who has pets, ie. Strawberry the ladybug and Fuzzy the caterpillar, later a moth.

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She is the second character to cry on the show after Rufus in " The Fang Fairy". She cried over Bunnymonkey her favorite toy which is a mix between a rabbit and a monkey. She commonly appears while wearing her blue sweater made by Chloe and rarely appears without it. Her variety of collars are mainly rose pink in color with a golden five-pointed star.

Keia is a puppy who has a creamy fur with white markings along her body, along with brown red-ish eyes. Her casual outfit is a blue puppy sweater and a pink collar with a golden star shaped tag. And usually, a cute, happy smile.

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