If you’ve already done that, your item hasn’t arrived, or it’s not as described, you can report that to Etsy by opening a case.

We receive daily deliveries from our suppliers so can get anything in large quantities to you and at speed. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average.To enable personalised advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies.

Complete the dining experience with this charming pack of four napkins, with a Holne eucalyptus motif printed on a trim white background. International products have separate terms, are sold from abroad and may differ from local products, including fit, age ratings, and language of product, labeling or instructions. These 4 or 5-star reviews represent the opinions of the individuals who posted them and do not reflect the views of Etsy.Etsy’s 100% renewable electricity commitment includes the electricity used by the data centres that host Etsy. The ratings/reviews displayed here may not be representative of every listing on this page, or of every review for these listings. Please do not dispose of the item and packaging until we have dealt fully with your enquiry, as it may be needed. Francoise Paviot is a french brand established in 1992, they specialise in creating high-quality and stylish luxury table accessories such as napkins and tablecloths.

Working days for despatch are Monday to Friday only and excludes Saturdays, Sundays and all UK public holidays. Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. Keep in mind that anyone can view public collections - they may also appear in recommendations and other places.

Turning off the personalised advertising setting won’t stop you from seeing Etsy ads, but it may make the ads you see less relevant or more repetitive. Refunds will be processed within 14 days of receipt of goods being received in a 100% resalable condition. Items must be unused and in their original packaging to be considered and you must first contact us for approval. Once your package leaves our hands, the USPS is responsible for getting it to you on time and in tact.

I wish I had assembled it one day in advance as the balloons remain inflated and the whole thing held up really well, even after transporting it.

Missing, incorrect, or damaged items must be reported to us within 14 days of receipt of the package.