We cannot guarantee the version of the box you will be receiving, only the version of the figure inside the box.

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a UK resident. NOTE: Before contacting us, please make sure you have referred to our FAQ section as your question may have already been answered there! IMPORTANT NOTICE: as of December 2020 the United Kingdom no longer operates under EU rules, therefore import taxes must be paid when your item arrives in the destination country. LEADING POP CULTURE BRAND - Trust in the expertise of Funko, the premier creator of pop culture merchandise that includes vinyl figures, action toys, plush, apparel, board games, and more.Please Note: As per Royal Mail guidelines please allow up to 10 working days before contacting us regarding items lost in post. Offer only available on qualifying products and cannot be combined with other discounts or promotions.

If you feel that is the case (ie new POPs or more likely older rare Grails) then please let us know.Upon us receiving the notification of damage or a manufacturing issue, we may request photographic evidence of the parcel and/or the particular product that has the issue.